Last updated: 16 June 2026
Multiply is a platform that helps homeowners discover and connect with contractors and carpenters for their home interior projects. This Privacy Policy explains, in simple terms, what information we collect when you use our website, how we use it, and the choices you have.
By using Multiply, you agree to the practices described in this Privacy Policy. If you do not agree with it, please do not continue to use the platform.
Information We Collect
You can browse most of Multiply without giving us any personal details. We only collect personal information when you choose to share it — for example, when you send an enquiry to a contractor or reach out to our support team.
Information you give us:
- Your name
- Your mobile or WhatsApp number
- Your project location or site address
- Your area pincode
- Details about your project and preferences that you share through our enquiry questions
- Any messages, photos or voice recordings you send us when you contact customer support
Information we collect automatically:
- Basic device and usage information, such as the type of device you use and the pages you visit
- An anonymous identifier that helps us understand how the platform is used and improve your experience
- Information stored through cookies and similar technologies (explained below)
How We Use Your Information
We use the information we collect to:
- Connect you with contractors or carpenters relevant to your enquiry
- Respond to your enquiries, requests and support questions
- Show you contractors and content that are relevant to your location
- Remember your choices, such as your pincode, so you don’t have to enter them again
- Understand how people use Multiply so we can improve the platform
- Send you updates or follow-ups related to your enquiry where appropriate
- Keep the platform safe, prevent misuse, and meet any legal requirements that apply to us
Data Security
We take reasonable steps to protect the information you share with us and to keep it safe from unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep your personal information only for as long as it is needed for the purposes described in this Privacy Policy, or for as long as required to meet legal or business requirements. When the information is no longer needed, we take steps to remove or anonymise it.
Your Rights and Choices
You have choices about your information. Subject to applicable law, you can:
- Ask to see the personal information we hold about you
- Ask us to correct or update your information
- Ask us to delete your information
- Withdraw any consent you previously gave us
To make any of these requests, please contact us using the details at the end of this policy. We may need to verify your identity before acting on your request.
Children’s Privacy
Multiply is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children. If you believe a child has shared personal information with us, please contact us and we will take steps to remove it.
International Data Transfers
Some of the service providers we work with may store or process information in locations outside your country. Where this happens, we take reasonable steps to ensure your information continues to be handled in line with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the date at the top. We encourage you to review this page periodically. Your continued use of Multiply after any changes means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy, or wish to exercise any of your rights, you can reach out to us:
Solstice Business Solutions Private Limited
Grievance Officer: Rohin Hans
Floor-6, Sakti Statesman, Marathahalli - Sarjapur Outer Ring Rd, Green Glen Layout, Bellandur, Bengaluru, Karnataka 560103
Phone: +91-9964582008
Email: tech-accounts@pidilite.vc