Last updated: 16 June 2026

Multiply is a platform that helps homeowners discover and connect with contractors and carpenters for their home interior projects. This Privacy Policy explains, in simple terms, what information we collect when you use our website, how we use it, and the choices you have.

By using Multiply, you agree to the practices described in this Privacy Policy. If you do not agree with it, please do not continue to use the platform.

Information We Collect

You can browse most of Multiply without giving us any personal details. We only collect personal information when you choose to share it — for example, when you send an enquiry to a contractor or reach out to our support team.

Information you give us:

  • Your name
  • Your mobile or WhatsApp number
  • Your project location or site address
  • Your area pincode
  • Details about your project and preferences that you share through our enquiry questions
  • Any messages, photos or voice recordings you send us when you contact customer support

Information we collect automatically:

  • Basic device and usage information, such as the type of device you use and the pages you visit
  • An anonymous identifier that helps us understand how the platform is used and improve your experience
  • Information stored through cookies and similar technologies (explained below)

How We Use Your Information

We use the information we collect to:

  • Connect you with contractors or carpenters relevant to your enquiry
  • Respond to your enquiries, requests and support questions
  • Show you contractors and content that are relevant to your location
  • Remember your choices, such as your pincode, so you don’t have to enter them again
  • Understand how people use Multiply so we can improve the platform
  • Send you updates or follow-ups related to your enquiry where appropriate
  • Keep the platform safe, prevent misuse, and meet any legal requirements that apply to us

Cookies and Similar Technologies

We use cookies and similar technologies (such as browser storage) to keep the platform working smoothly, remember your preferences, and understand how the platform is used. Some of these are essential for the site to function, while others help us measure and improve our service.

You can control or delete cookies through your browser settings. Please note that turning off some cookies may affect how parts of the platform work.

Sharing Your Information and Third-Party Services

We do not sell your personal information. We share it only in the ways described below:

  • Contractors you choose to connect with: when you send an enquiry, the details you provide (such as your name, contact number and project location) are shared with the contractor so they can get in touch with you.
  • Service providers who help us run the platform: we work with trusted partners for things like maps and location search, analytics, messaging, cloud hosting and managing customer enquiries. They are only allowed to use your information to provide these services to us.
  • Communication tools: if you choose to contact us or a contractor through WhatsApp, or share content using the sharing buttons, your information is handled by those services according to their own terms.
  • Legal reasons: we may share information where required by law, to respond to lawful requests, or to protect our rights, users and the platform.

Some third-party services we rely on include:

  • Mapping and location services (to help you select your project location)
  • Analytics services (to understand how the platform is used)
  • Messaging and sharing services such as WhatsApp

These third-party services have their own privacy policies. We encourage you to review them, as we do not control how they handle your information.

Data Security

We take reasonable steps to protect the information you share with us and to keep it safe from unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your personal information only for as long as it is needed for the purposes described in this Privacy Policy, or for as long as required to meet legal or business requirements. When the information is no longer needed, we take steps to remove or anonymise it.

Your Rights and Choices

You have choices about your information. Subject to applicable law, you can:

  • Ask to see the personal information we hold about you
  • Ask us to correct or update your information
  • Ask us to delete your information
  • Withdraw any consent you previously gave us

To make any of these requests, please contact us using the details at the end of this policy. We may need to verify your identity before acting on your request.

Children’s Privacy

Multiply is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children. If you believe a child has shared personal information with us, please contact us and we will take steps to remove it.

International Data Transfers

Some of the service providers we work with may store or process information in locations outside your country. Where this happens, we take reasonable steps to ensure your information continues to be handled in line with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the date at the top. We encourage you to review this page periodically. Your continued use of Multiply after any changes means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, you can reach out to us:

Solstice Business Solutions Private Limited

Grievance Officer: Rohin Hans

Floor-6, Sakti Statesman, Marathahalli - Sarjapur Outer Ring Rd, Green Glen Layout, Bellandur, Bengaluru, Karnataka 560103

Phone: +91-9964582008

Email: tech-accounts@pidilite.vc